Greenoak Hideout

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 2 day(s) of arrival.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 7 day(s) before your arrival.
• There is no reception at this park. Please check-in at the Drive instead.

Extras

• Facilities/activities including Hot tub are subject to extra charges payable on arrival.
• Motorcycle(s) can be brought instead of the car(s) included.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Quiet hours must be respected between 10:30 p.m. and 6:30 a.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £50.00 ($62.77) will be charged for unclean units upon departure.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Please do not touch or feed the animals.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 10 p.m..