Ponden Mill

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings must not be for more than 7 consecutive nights.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Safety

• No electric barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.

General

• Please note that the shower facilities are unisex.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Safety

• Swimming in the lake is not allowed.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The site is not liable for any refund in the event of force majeure.

Taxes

• This area is not subject to city tax.

General

• This is a quiet site: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors must leave the premises by 9 p.m..