Feather Down - Chesters

On-site accommodation

Admission

• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 5 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 27 day(s) of arrival.
• Modifications are subject to a £55.00 fee.

Dogs

• Dogs must be kept on leads and supervised at all times.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.