Colliford Tavern

Μου άρεσε: None of it

Δεν μου άρεσε: Unkempt site, hot water in the toilets and showers would've been a nice touch I would not recommend a meal in the tavern

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Μου άρεσε: The lake when you could see it.

Δεν μου άρεσε: Grounds are shabby and unkept.. facilities are poorly maintained..some showers out of order with the remainder only providing cold water, While the toilets looked reasonably clean they smelt like a pub toilet down Union street (Plymouth) after a busy Saturday night, the staff and when I say staff I use the word loosely as there was only one was receptionist, barman and waiter had very little grasp of the English language, drinks came with glasses that required a serious clean, as for the food absolutely atrocious, incorrect orders only part orders I.e fish chips and mushy peas - mushy peas came 15 minutes after the fish and chips, scampi and chips or scampi anyway..the chips arrived after everyone had finished their meals, serloin steak and chips.. sirloin was more fat than meat and cold ..mushrooms and tomatoes looked seriously reheated but we're still cold..and we all had to clean our cutlery on our t-shirts I also think the wooden chopping boards they serve on - seriously require replacing.. we were supposed to stay for the bank holiday weekend but decided to move on after one night..will definitely not be recommending..

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Από τον διαχειριστή: Dear Michelle H., Thank you for taking the time to provide detailed feedback on your recent stay with us. We sincerely apologize for the numerous inconveniences you experienced, which clearly did not meet our usual standards. We are taking your comments very seriously and have already begun implementing corrective actions to ensure such issues do not recur. Specifically, we have added new staff members to our team who are dedicated to maintaining our grounds and facilities to a high standard, as well as improving our service quality to meet your expectations in a professional manner. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we are committed to making the necessary improvements. Our new staff will ensure that all guest needs are promptly and professionally addressed. We deeply regret that your experience was disappointing and appreciate your understanding as we work to enhance our services. If you decide to visit us again, we hope to provide you with a significantly improved experience. Kind regards,

Μου άρεσε: Very quiet and peaceful, sheltered, woodland setting close to the A30. Level, grass pitch, able to use our fire pit, great washing up area.

Δεν μου άρεσε: One of the 2 mens showers shower valve was broken but was able to swap to the other shower.

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Μου άρεσε: Excellent location, very quiet with lake view, yet only 10 minutes off the A30. Very handy for an overnight stay. Very friendly staff, good service. We ate our evening meal in the restaurant. We both had curries and they were deli ious - Jalfrezi and Korma with Sag Aloo and Pilau Rice Pitch reasonably priced Facilities OK

Δεν μου άρεσε: EHU too expensive

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Από τον διαχειριστή: Dear Reviewer Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our campsite and that you found our location to be excellent, with its peaceful ambiance and picturesque lake view. It's wonderful to know that our proximity to the A30 was convenient for your overnight stay. We appreciate your kind words about our friendly staff and the quality of service you received during your visit. It's delightful to hear that you enjoyed your evening meal at our restaurant and that you found the curries to be delicious. We're glad that you found our pitch prices reasonable and that the facilities met your expectations. We have noted your feedback regarding the cost of electric hook-up (EHU) and will take it into consideration for future improvements. Your satisfaction is important to us, and we are always striving to enhance our guests' experiences. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Best Regards, Colliford Tavern and campsite

Μου άρεσε: The space and how well laid out it was. The setting was away from the main road and next to a beautiful reservoir/lake and even though we were out of season it looked like it would be very well established for a bustling summer as it had a park, bar and restaurant. The gentleman that owns it was so helpful and made us feel welcome.

Δεν μου άρεσε: Nothing was open and it did not stipulate this on the booking so was hoping we would be able to use the main facilities as we were charged £50 for one night. Apart from that I would return if it was summer.

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Από τον διαχειριστή: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the serene surroundings and the layout of our establishment. It's wonderful to know that you found the setting next to the reservoir/lake appealing and that you felt welcomed by our team member. We appreciate your constructive feedback regarding the availability of facilities during the off-season. We apologize for any inconvenience this may have caused and assure you that we will take steps to ensure clearer communication regarding the availability of amenities during certain times of the year. Your satisfaction is our top priority, and we are committed to continually improving our services to provide an exceptional experience for all our guests. We hope to have the pleasure of welcoming you back, perhaps during the bustling summer season when all our facilities are fully operational. Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you again in the future. Warm regards,

Μου άρεσε: Clean toilets. Nice bar/restaurant with great views. Very friendly staff.

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Μου άρεσε: Lovely location with good amenities and support. Friendly staff.

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Από τον διαχειριστή: Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience during your stay at our campsite. It's wonderful to know that you appreciated our lovely location, found our amenities satisfactory, and received friendly support from our staff. Your satisfaction is our utmost priority, and we are thrilled that we were able to meet your expectations. We are committed to providing a welcoming and enjoyable experience for all our guests, and we are pleased that you felt supported throughout your stay. We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

Μου άρεσε: The quiet, the site position, the trees.

Δεν μου άρεσε: There's nothing to dislike!

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Από τον διαχειριστή: Dear John O., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our site and that you found the surroundings peaceful. Your feedback about the site's position and the presence of trees is much appreciated. It's wonderful to know that you had a positive experience overall and that there was nothing you disliked during your stay. We strive to provide a serene environment for all our guests, and we are thrilled that you found it to your satisfaction. We hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any further feedback or requests, please do not hesitate to reach out to us. Warm regards,

Μου άρεσε: Lovely location in the trees which is nice and quiet

Δεν μου άρεσε: Poor mobile phone signal

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Από τον διαχειριστή: Dear Stuart, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our site's lovely location amidst the trees and appreciated the tranquility it offers. We also appreciate your positive remarks about the cleanliness of our facilities. Providing clean and comfortable amenities is a top priority for us, and we are glad that you found them satisfactory. We understand that mobile phone signal can be an important aspect for some guests, and we apologize for any inconvenience this may have caused during your stay. While we strive to provide a peaceful retreat away from the hustle and bustle, we recognize the need for reliable communication channels and will explore potential solutions to enhance the mobile phone signal on our site. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards,

Μου άρεσε: Location

Δεν μου άρεσε: The site was very poorly maintained. Grass uncut, toilet and wash facilities very dirty. No cleaning took place during our two day stay. My partner refused to use the female showers as she felt she would come out dirtier.

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Από τον διαχειριστή: Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay. It is disheartening to hear that the cleanliness and maintenance of our site did not meet your expectations. We take your concerns seriously and assure you that we will address them with our maintenance and housekeeping teams to ensure immediate improvements. Cleanliness and upkeep are paramount to us, and we regret that we fell short in delivering on these aspects during your visit. We appreciate your positive note about the location, and we are committed to enhancing the overall experience for all our guests. Your feedback serves as valuable insight for us to identify areas for improvement, and we are grateful for your candid review. Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made. Warm regards,