Stars and Moor

Camping and touring

Admission

• Admission is only permitted after registering at reception.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Occupancy

• Bookings must not consist of more than 1 different households.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 2 or more units (e.g. tent, caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Safety

• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Safety

• No electric barbecues allowed.
• No gas barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 9 p.m. and 7 a.m..

Safety

• Please do not touch or feed the animals.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Occupancy

• Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
• The campground/park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The campground/park will send you further check-in information 1 day(s) before your arrival.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Taxes

• This area is not subject to city tax.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors are not permitted on site.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.