Camping l'Eau Vive

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The park only allows dogs up to 40kg.
• Your dog must be tattooed or microchipped.

Extras

• Please select an electric hook-up if you wish to hire a fridge.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The grocery shop is open between 04/01 and 10/31.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 04/01 and 10/31.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.
• The indoor swimming pool is open between 06/01 and 09/30.
• The outdoor swimming pool is open between 07/01 and 08/31 (subject to weather conditions).

Reception

• Reception is open from 9 a.m. to noon and from 3 p.m. to 8 p.m. between 04/01 - 06/30 and 09/01 - 10/31.
• Reception is open from 9 a.m. to noon and from 3 p.m. to 9 p.m. between 07/01 and 08/31.
• Reception is unmanned after 8 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Firearms are not permitted.
• Open fires are prohibited.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• No vehicle movement between 10 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.