Willows Park and Marina

A aimé : Grass was well kept and it was a pretty setting by the marina. Shower was nice and hot, toilets were dated but clean enough. Site warden was not available when I arrived but sent a message with details of how to get in.

N'a pas aimé: Loud booming music from one of the boats all afternoon/ early evening. Basic facilities. Need £1 coins for laundry - would have been useful to know this before arrival. Site warden kindly changed some for me but the dryer wasn't great and so some clothes were still damp so I could have done with more. Had an issue with the keypad on the toilet block and ended up waiting for someone to come out. Another lady had the same problem and I let her in when I came out.

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Réponse du gestionnaire : Apologies for the loud music from one of the boats - had you made me aware of this at the time as it was not a problem on the main site but I would of dealt with it but if I'm not told how can I? . Sadly l can not be available 24/7 for check ins and think on a bank holiday Monday I like everybody deserve a bit of time off to do food shopping for 1 hour and apologies it was you I missed. I was back within 30 mins of your arrival and spoke to you and directed you in it was NOT done by message (you quote a message with details of how to get in NOT CORRECT} The message was a WELCOME message and the gate code (so you had it for future reference to get out!) and to say please don not hesitate to contact me if you need anything which you did!! You came to the lodge to get some £1 coins shortly after arrival so can't see why you are making a point that I wasn't here when you arrived as check in would of been exactly the same so why mention I was 'not available'?? Also WHY would we tell everybody coming for 1 night that the washing machine takes £1 coins thought this would be pretty standard is it not? There are no issues with the keypad ever if you put in the right code so clearly that's a 'user error' and it is put on the door for your own security and safety being on a public footpath.

A aimé : Great place with a very friendly Warden. Easy access to the river for canoe/paddle board from site. Pub at end of lane and access to Country park at other end of lane.

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Réponse du gestionnaire : Thank you Mo for your great review, much appreciated! A pleasure to have you all at The Willows and hope to welcome you back again one day!

A aimé : All

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Réponse du gestionnaire : Thank you Carole. Hope to see you again soon.

A aimé : Lovely little site with good amenities. Was still a bit wet after the recent rain, but the site manager put us on the hardstanding with a grass area to pitch the awning. Country Park just across the road from the site with stunning lake and visitors centre. Ouse Valley Way starts at the back of the site with great walks along the river. The owners Great Dane sounds scary when she is looking over the fence but in person is a big softy. Easy access to both fresh water and grey/chemical emptying points. Showers were spotless as was the toilet block as a whole. Will be visiting again John

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you so much John for your amazing review, very much appreciated. So pleased you enjoyed your stay with us and look forward to welcoming you both again soon.

A aimé : Easy to find, with good access. The site can be quite wet after heavy rain, as was the case on this visit, but the site has extra wide internal roads and we were able to stay on the road overnight, which was really convenient. Easy access to water and disposal points.

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Réponse du gestionnaire : Thank you Robert for your great review, much appreciated. Apologies for the relentless rain and having to put you on hard standing nut best for all of us. Thank you for understanding. Hope to see you both again soon.

A aimé : Tidy,well kept site. Showers hot and not timed. Warden friendly.

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Réponse du gestionnaire : Thank you so much for your lovely review, much appreciated. Hope to welcome you both back again soon.

A aimé : Amazing Location, Great facilities, very tidy site, Lovely Host . Will be back !

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Réponse du gestionnaire : Thank you Roger for a lovely review, much appreciated! A pleasure to have you at The Willows and look forward to seeing you both again soon.

A aimé : Location especially riverside. Space. Adequacy of facilities. Friendly and helpful Warden.

N'a pas aimé: Constant radio in Toilet block. Wifi

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Réponse du gestionnaire : Thank you Graham for your great review, much appreciated. Sorry you didn't like the radio most people put this a a 'like' Hope to see you again soon.

A aimé : Nice clean set up.

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Réponse du gestionnaire : Thank you for your review, much appreciated.

A aimé : Quiet touring site with level grass pitches. Clean facilities and well-kept green areas. Welcomed by friendly Site Warden and shown our pitch. I had written on my booking a specific requirement and the Site Manager was very understanding of my this. When you arrive, you need to phone the Reception area and given a pass number for the security gate and the keypad is on the back of the barrier so you need to get out of your vehicle to access this! Watched quite a few people looking for this in confusion. Upon arrival you are given a door code to access the Showers/Toilets and Washing- Up facilities. Plenty of good walks around, especially if you head over to UK's largest flood Plain meadow (Portholme) where you can walk to Godmanchester and Huntingdon. The canals nearby are exceptionally clean and you can spot the local wildlife doing their thing....

N'a pas aimé: Not a real problem but can be inconvenient for some - the facilities shut for cleaning at 10.30 - 11.00 so if you are leaving the site to go home at 11.00 am (like most customers do), you are not able to visit the facilities just before you leave! I did anyway at around 11.05 am am as I was somewhat desperate, but there was no-one in the building anyway. I felt a bit naughty breaking this rule! 11.00 to 12.00 pm would be an ideal choice of shutdown, but then I am not a busy Warden with lots to do!

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Réponse du gestionnaire : Thank you Ruth for you lovely kind review, much appreciated. A pleasure to have you both at The Willows and hope to see you both again soon. Point noted about toilet block closure at 1030am but please note latest check out is 11am and it takes an hour to turn the block around (plus myself!!) and ready for new people checking in at 12noon so sadly not possible to close them later!