Colliford Tavern

Понравилось: Excellent location, very quiet with lake view, yet only 10 minutes off the A30. Very handy for an overnight stay. Very friendly staff, good service. We ate our evening meal in the restaurant. We both had curries and they were deli ious - Jalfrezi and Korma with Sag Aloo and Pilau Rice Pitch reasonably priced Facilities OK

Не понравилось: EHU too expensive

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От менеджера: Dear Reviewer Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our campsite and that you found our location to be excellent, with its peaceful ambiance and picturesque lake view. It's wonderful to know that our proximity to the A30 was convenient for your overnight stay. We appreciate your kind words about our friendly staff and the quality of service you received during your visit. It's delightful to hear that you enjoyed your evening meal at our restaurant and that you found the curries to be delicious. We're glad that you found our pitch prices reasonable and that the facilities met your expectations. We have noted your feedback regarding the cost of electric hook-up (EHU) and will take it into consideration for future improvements. Your satisfaction is important to us, and we are always striving to enhance our guests' experiences. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Best Regards, Colliford Tavern and campsite

Понравилось: The space and how well laid out it was. The setting was away from the main road and next to a beautiful reservoir/lake and even though we were out of season it looked like it would be very well established for a bustling summer as it had a park, bar and restaurant. The gentleman that owns it was so helpful and made us feel welcome.

Не понравилось: Nothing was open and it did not stipulate this on the booking so was hoping we would be able to use the main facilities as we were charged £50 for one night. Apart from that I would return if it was summer.

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От менеджера: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the serene surroundings and the layout of our establishment. It's wonderful to know that you found the setting next to the reservoir/lake appealing and that you felt welcomed by our team member. We appreciate your constructive feedback regarding the availability of facilities during the off-season. We apologize for any inconvenience this may have caused and assure you that we will take steps to ensure clearer communication regarding the availability of amenities during certain times of the year. Your satisfaction is our top priority, and we are committed to continually improving our services to provide an exceptional experience for all our guests. We hope to have the pleasure of welcoming you back, perhaps during the bustling summer season when all our facilities are fully operational. Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you again in the future. Warm regards,

Понравилось: Clean toilets. Nice bar/restaurant with great views. Very friendly staff.

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Понравилось: Lovely location with good amenities and support. Friendly staff.

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От менеджера: Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience during your stay at our campsite. It's wonderful to know that you appreciated our lovely location, found our amenities satisfactory, and received friendly support from our staff. Your satisfaction is our utmost priority, and we are thrilled that we were able to meet your expectations. We are committed to providing a welcoming and enjoyable experience for all our guests, and we are pleased that you felt supported throughout your stay. We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

Понравилось: The quiet, the site position, the trees.

Не понравилось: There's nothing to dislike!

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От менеджера: Dear John O., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our site and that you found the surroundings peaceful. Your feedback about the site's position and the presence of trees is much appreciated. It's wonderful to know that you had a positive experience overall and that there was nothing you disliked during your stay. We strive to provide a serene environment for all our guests, and we are thrilled that you found it to your satisfaction. We hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any further feedback or requests, please do not hesitate to reach out to us. Warm regards,

Понравилось: Lovely location in the trees which is nice and quiet

Не понравилось: Poor mobile phone signal

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От менеджера: Dear Stuart, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our site's lovely location amidst the trees and appreciated the tranquility it offers. We also appreciate your positive remarks about the cleanliness of our facilities. Providing clean and comfortable amenities is a top priority for us, and we are glad that you found them satisfactory. We understand that mobile phone signal can be an important aspect for some guests, and we apologize for any inconvenience this may have caused during your stay. While we strive to provide a peaceful retreat away from the hustle and bustle, we recognize the need for reliable communication channels and will explore potential solutions to enhance the mobile phone signal on our site. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards,

Понравилось: Location

Не понравилось: The site was very poorly maintained. Grass uncut, toilet and wash facilities very dirty. No cleaning took place during our two day stay. My partner refused to use the female showers as she felt she would come out dirtier.

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От менеджера: Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay. It is disheartening to hear that the cleanliness and maintenance of our site did not meet your expectations. We take your concerns seriously and assure you that we will address them with our maintenance and housekeeping teams to ensure immediate improvements. Cleanliness and upkeep are paramount to us, and we regret that we fell short in delivering on these aspects during your visit. We appreciate your positive note about the location, and we are committed to enhancing the overall experience for all our guests. Your feedback serves as valuable insight for us to identify areas for improvement, and we are grateful for your candid review. Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made. Warm regards,

Понравилось: Exactly what you needed for camping, lots of space.toliets and shower rooms were clean.free pool table.The staff were helpful and friendly.Lovley views and close to the lake.Dogs are welcomed.

Не понравилось: The tavern/Hotel was a little out dated could do with a bit if tlc, it was a little uninviting.

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Понравилось: Pitch and surrounding area great, good food and some friendly staff. All other campers very friendly.

Не понравилось: Washing facilities needs updating, frustrating you can’t walk around the lake with you dog off a lead although people did.

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От менеджера: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the pitch and surrounding area, as well as the good food and friendly staff during your stay at our campsite. It's wonderful to know that you found the atmosphere welcoming, with fellow campers being friendly. We appreciate your feedback regarding the washing facilities and the restrictions on walking dogs off-leash around the lake. Your comments have been duly noted, and we will take them into consideration as we strive to improve our facilities and policies to better accommodate our guests. Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

Понравилось: Nice spot in the woods. Toilets and showers old but clean.

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От менеджера: Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our campsite to be exactly what you needed for your camping trip, with clean toilets and showers, ample space, and dog-friendly amenities. It's wonderful to know that you appreciated the free pool table and the helpful and friendly service provided by our staff. We have noted your feedback regarding the tavern/hotel and its ambiance. Please rest assured that we take all guest feedback seriously, and we will explore opportunities for improvement to ensure a more inviting atmosphere for our guests. Once again, we appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,