Giants Head Caravan and Camping Park

Понравилось: Loved the people who own the site a lovely place great views

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От менеджера: Thank you for your kind words. We do try and make everyone feel welcome and has an enjoyable holiday with us. Look forward to seeing you again very soon.

Понравилось: Helpful and friendly welcome. The owner was prepared with extra wooden blocks to help with levelling. Lovely walk in to Cerne Abbas from the site.

Не понравилось: Unfortunately it was very waterlogged when we visited, so pitches were not the usual and it was a make do situation. It was all OK, still had ehu. The toilet/shower block is a bit tired and could do with being updated and improved. Otherwise it is a lovely site. You will need ramps for this site as many of the pitches are not level. The owner has wood blocks ready to help with levelling if needed.

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От менеджера: Thank you for your review. We are prepared for all types of weather here but the amount of rain we have had recently has been unpresidented. When the weather is sunny and clear it is completely different here. I am sorry it was a little boggy where you were parked but at least you were both able to get in and out reasonably easily. I know some of my fellow site owners had to close their sites completely due to being waterlogged. I did email everyone offering to carry over all deposits to any future booking because of the weather, only three took me up on this offer. Our shower block is fairly recent but the refurb of our toilet block is hopefully going to be done over the next 18 months, weather permitting. Look forward to seeing you and your friends again in sunnier times.

Понравилось: We like the site because it’s very friendly, the views over the valley are beautiful and the place has such a calm lade back atmosphere.

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От менеджера: We do try and make everyone feel comfortable, we do like to have the laid back feeling here, even when the site is busy during the summer holidays. We are only a small site so we can always be available to help if needed. The views over the Dorset countryside are wonderful, especially in the early morning with the deer roaming around. We look forward to seeing you again very soon.

Понравилось: Great little site we were given a very warm welcome plenty of room for kids to run around and play extra bonus of an ice cream van visit which kids loved

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От менеджера: So pleased you had a great holiday with us, we do keep the centre of the site free for the kids to run around and play. Jen's icecreams are lovely, and most kids and adults love them. Look forward to seeing you again soon.

Понравилось: Caroline, Andy & Richard Atmosphere Flexibility Simplicity of site Cleanliness

Не понравилось: Road (can’t be helped)

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От менеджера: We are so pleased you enjoyed your stay with us, we do try and make everyone feel comfortable, relaxed and try and create a pleasant atmosphere. Sorry about the road, it cna be a little busy sometimes but like you say - can't be helped. Hope to see you again soon.

Понравилось: Very friendly, considerate and helpful hosts run this quiet and clean site. Ideally situated for exploring Dorset, hot showers and clean toilets, ample waste disposal and even an ice cream van visiting the site, what isn't there to love!

Не понравилось: Leaving!

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От менеджера: We are so pleased you enjoyed your stay with us. We do our very best to make sure that everyone has a lovely time with us. The ice creams are the icing on the cake :) Look forward to welcoming you back very soon.

Понравилось: Sorry but there is nothing to put in the likes as this holiday was a disaster and we all hated it all.

Не понравилось: There is so much to list: Showers are dirty and covered in mould. Also the showers fill up with water so your literally stood in a bath and no where to get dressed. The toilets are very old and very dirty. Pitches are everywhere and there’s no order, hook ups are really far away from each pitch and there is hook up cables every across the field. The owner is walking around all the time and asking to keep the noise down at 9pm even no it’s just kids playing with no music. The maintenance man who lives on site doesn’t have a clue what he’s on about with levelling a caravan and was trying to tell myself that I was doing it wrong. The owner and the maintenance man doesn’t leave people alone to get on with there holiday. The road is very noisy all though the night and day. Access to the site and exiting the site on to the Main road is very dangerous as the hedges is over grown and not maintained. The site office is like a building site and rubbish all over the place. Also the laundrette is always closed and you have to ask for access. I have never left a holiday early but this one we did as we all hated it as we wasn’t able to chill and we all felt really dirty because of the showers and toilets.

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От менеджера: We are sorry your holiday was such a disaster and you hated it, fortunately you are in the minority. As the majority of our guest who leave reviews enjoy their holiday with us and find all our facilities clean. I am sorry about the blockage in the showers while you were on site but unfortunately someone had stuffed the shower drains with mud and stones, which caused the blockage, this was cleared as soon as it was discovered. We do not have set pitches sizes here as some visitors have extra large tents which we can easily cater for, it may look disorganised but it certainly is not. I can assure you I am not walking around all the time, I have plenty of other things to do but when I receive complaints from other visitors to say that there are children running around wild screeching and disturbing others on site, I will investigate. These children had already been asked to stop their screaming by several other guests before I was called out. I don’t like asking children to behave, and don’t normally have to so as most parents are responsible. Our maintenance man did offer to help you but you knew better, we have been running this site successfully for over 50 years so we probably do know a bit about caravans. We are always available to help and offer advise to anyone on site if needed, we do leave guests to enjoy their holidays unless they or their children are causing problems and distress to other guests. The road can be a little noisy during the day but is quiet during the night, fortunately your pitch was away from the road, I thought this safest for you and all of your children. I agree, the road can be busy but unfortunately I have no control over the traffic or the speed. The hedges are well maintained and cut regularly. We do have building work going on at our office, I did not plan to have part of our office roof collapse, so had no choice but to make repairs. The rubbish, I assume you mean building materials. I am sorry if this caused such a problem for you when you checked in. The laundry is always available to use, and was being used while you were here. We appreciate that we cannot please everyone all the time but most of our guests are very happy as can be seen from majority of our reviews. We have a high return rate here so we must be doing something right.

Понравилось: Basins toilets and showers are very clean but bit old fashion Staff very friendly

Не понравилось: Fast road very close.

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От менеджера: We know our toilet facilities are a little dated but we do keep them spotlessly clean. Our shower block is fairly new and have received great reviews. We just want everyone to have a great time while staying with us and do our best to make that happen. The road can be a little busy at some times of the day, but we can't control the speed of some cars.

Понравилось: Clean toilets and showers. Friendly owner. Very close to Cerne Abbas. Easy drive to Sherborne.

Не понравилось: Road noise. Uneven pitches.

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От менеджера: wea re pleased you enjoyed your stay with us. We do try and make sure everyone has an enjoyable holiday with us. Cerne Abbas is about a mile and half walk over the downs, bit steep but worth it. We are about 10/15 mins from Dorchester one way and Sherborne the other way. We are sorry about the noisy road during the day, we are trying to fill out our hedgerow to try and block some of the noise. The sloping area is mainly used for children to play, butthere are a few slightly sloping pitches around this area. We look forward to seeing you again.

Понравилось: The view from the tent, the owners were very friendly and the site was quite and in a good place.

Не понравилось: The showers are dated, the pitch wasn’t level so every time we put something on the table it fell off.

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От менеджера: We are very sorry you did not enjoy your stay. You did have a lovely view from your pitch and we tried to make you feel welcome. Our toilet block is a little dated but our showers are fairly new, they were built just before Coved struck, so were not even used at times during the pandemic. The pitch at the top of the site, which I offered you was on the flat, but you did pitch a little lower down the site, closer to the childrens area which was slightly sloping, if you had pitched on the flat area I am sure you would not have had the problem with losing things off of your table. I wasn't aware you had a problem while you were here, we would have been happy to rectify any problem if you had asked us.