Torrent Walk Campsite and Bunkhouse

Понравилось: The view and the space was lovely! We were slightly up on the ledges and it was beautiful and nice and quiet.

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От менеджера: Thank you for a lovely review. Hope to see you again!

Понравилось: The facilities were ok.

Не понравилось: Nobody to welcome us or speak to. Put on an overgrown and very muddy pitch which we nearly got stuck on. Just sent us text messages. Nobody at reception any time. Didn’t return for second night. Disappointing.

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От менеджера: We operate a self check in here which most people appreciate as it means you can go straight to your pitch. We send all relevant information including pitch number, directions and our phone number via text a few hours before arrival. If there is no one in reception at any time, this means that we are working around the campsite or checking/cleaning the toilet and shower blocks. In the event that there is no one at reception there is always a sign on the door which provides a phone number that you can call should you need any assistance. Had you let us know that you weren't happy with your pitch, we would have happily located another pitch for you. We feel this review is unfair as you did not give us the opportunity to help.

Понравилось: No hassle check in Clean toilet and shower amenities Nice and quiet surroundings

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От менеджера: Thank you for your lovely review, we are glad you enjoyed your stay. See you again soon!

Понравилось: Great facility’s with a really good view. Hosts were great, easy to chat too

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От менеджера: Thank you so much for your kind words. Looking forward to welcoming you again soon :-)

Понравилось: Self check in was very convenient. Toilets were clean, showers had good water pressure. Wifi connection was strong. Petrol station and starbucks nearby. Phone signal was decent.

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От менеджера: Thank you for staying with us and for the review.

Понравилось: Good location for local walks and close drive to other places to explore. Communication by text/email which was fine. Didn’t see any staff onsite but again, no problem for us. WiFi ok, a bit and miss.

Не понравилось: Unfortunately we stayed one the Easter holidays and the weather wasn’t great. Struggled to get the caravan onto the very muddy, sodden pitch. Also, needed help to push the car off the parking space. Pitches very small and close to each other. More gravel pitches needed on site.

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От менеджера: Thank you for your comments, sorry about the weather.

Понравилось: Location

Не понравилось: Very muddy, no real road to get to pitches. Poor drainage and shower block very tired. The overflow shower block said closed for upgrading ahead of summer and this note was there last year!

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От менеджера: We have had months of non stop rain which is impossible to control and when people choose a grass pitch as you did the ground can be very soft after so much rain which causes mud when people drive onto the grass pitch. This is the risk you take when camping at this time of year in Wales! We receive a lot of positive comments about our showerblock and our staff work very hard to keep it clean to a high standard. The signs on the temporary shower block were placed there on Friday Morning, the temporary showerblock was open and being used last year, there were no signs on it. This year we feel it is no longer up to standard and are awaiting delivery of a brand new temporary showerblock which will be up and running in time for summer.

Понравилось: Great scenery, toilets & shower cleanliness, helpful staff, excellent location for days out & walks, felt very secure and safe.

Не понравилось: Not enough passing points on the single track road.

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От менеджера: Thanks Michael, we are looking to put a one way system in place on the campsite

Понравилось: The location was incredible. The views that you got to wake up to was breath taking. Everyone that worked on the site were so friendly and helpful. There were so many amenities which were all clean and tidy. Although the weather wasn't the best, we were able to move to a pitch that was better and again although we were stuck in the mud, the employees were there to give us and hand and a push!

Не понравилось: Nothing to dislike at all!

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От менеджера: Thank you Anna, it's good to hear that you were happy with your stay.

Понравилось: Good use of facilities, location is lovely, nice and quiet

Не понравилось: Nothing

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От менеджера: Thanks for the review Katrina, see you next time.