Southerness Holiday Park

喜欢: Great facilities, good shower block , washing area for dishes and grey water waste point , also good swimming pool , free softplay , and a great entertainment venue for young kids , with decent kids entertainers

不喜欢: Swimming booking system , only so many spaces , but you can go and queue 30 mins before session and if your lucky you might get in 🤦‍♂️

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喜欢: The site was your typical holiday park, liked having the entertainment, pub, amusements, pool, choice of activities. Access to the beach but we didn't go due to the weather, but liked how easy it was to go and having it as part of the park.

不喜欢: The whole booking and customer service from Parkdeans left bad taste in our mouth. We were told the night before via email, there was an error and there was no pitch for us and they'd have to change the dates, park or just give a refund. We hired the van once we booked this pitch so those options were just not acceptable. I called as soon as I read the email (which is hard to get hold of someone for existing bookings) and only had 20 minutes before they closed. After 20 minutes of being told they couldn't do anything they said they think they found a pitch on the park we could use for the night but they'd call back the next morning. We didn't get the call, I rang them at half 9 and was told they were waiting on the park to confirm. We took the chance to drive up anyway (2.5 hours drive) and got there for 2pm and it was all fine and pitch was there. We got our call back at 4pm saying all is ok and we can head up to our pitch. I've have the 2 stars since the kids enjoyed their holiday as they didn't see the whole carry on leading up to us getting on the pitch. Weather was wet and it was grey and cloudy and damp the whole time, can't control the weather but a lot of mud and grass was being trekked in to the facilities making the floor constantly seem quite dirty.

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喜欢: Our pitch. Was really handy for the loo which was really helpful for my partner. Would like to request same camping area again however not sure you can do this. Should have spoke to staff before we left. So much going on for kids. They just love it. Entertainment team work their wee socks off as well so big high five for them and reception staff are fab. The guy cleaning the ladies toilets was just lovely, despite one woman complaining that he shouldn't be in there. (She should have cleaned them then) All round great weekend and coming back again end of June

不喜欢: Why does nobody make sure they close the toilet door to keep the heat in. What a waste of energy/electricity. A self closing door would be the answer. This is really unthoughtful for the people who are in having a shower. The place ends up freezing.

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喜欢: Lovely clean toilets and showers. Well stocked shop. Lovely walks

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喜欢: Lovely site nice and clean

不喜欢: We had yellow wether warning had to come home early as roads were closing due to floods

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喜欢: Friendly reception staff clean but compact toilet block clean entertaining space

不喜欢: Poorly maintained camping pich (but did drain well) unsightly chemical toilet dump ie not the normal flush for getting rid of waist just drains with hoses so toilet tissue stuck all over drain coves security a bit laxed not stopping open fire near a tent scare me (it could be just one off) but was terrifying poor signage like way to beach not clear and a bit pricy ta the shop ie bottle of wine normal retal £9 in shop same bottle of wine £13.50

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喜欢: First time camping with the family, And would 100% return to southerness, nice clean wc and showers, great location, large holiday park, kids had fun 😁

不喜欢: Cutting grass on the camp site very early, states no electric scooters etc! As soon as we arrived seen loafs flying round the park, kids gutted as they didn't bring there's, Booking into swimming was fully booked 1 week before arrival so kids had no chance!

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喜欢: Everything (mostly)

不喜欢: Showers , go for shower and the front cubicle get soaking with the shower water / beer garden area could be better also / bin at shower block was overflowing from the first day i arrived, and even more when i was leaving

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喜欢: Nice quite 2 days

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喜欢: Toilet and shower area nice and clean well maintained

不喜欢: Some of the lights on the pitches were out and one had water leaking out of a burst pipe , some maintenance required

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