Otter Moss Accommodation

Liked: Had a fantastic time nice quiet location dog friendly they loved all the outside space . Clean facilities. Everything provided for all your camping needs .

Disliked: Nothing to dislike.

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From the manager: Hi Laura, Thank you for your lovely review, I'm so glad you all enjoyed your stay here! Best wishes Ruth

Liked: Loved the accomodation. Everything was included. There's a burner and all the pots, pans, glassware and cutlery you will need. There was logs, matches, firelighters and kindling for the log burner. Ullswater was 30 minutes away. We had a great time. Ruth checked in with us to make sure we had everything we needed and the hut was very clean. WiFi was great too.

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From the manager: John thank you for a complementary and detailed review. I'm delighted you enjoyed your stay here so much, you were a delight to host and thank you foe leaving the shepherds hut so tidy!

Liked: We stayed in the Shepherd's Hut which was so cosy and absolutely spot on for everything. Very well thought out space and quirky decor and accessories. It had everything we needed to really chill out. We cooked there, used the outside space with the firepit and played backgammon all night with the wood burner. There's a resident owl which was soothing to hear every night. To be honest I could have stayed a week and not 3 days! Ruth was an excellent host, friendly and helpful and checked in with us now and again to make sure we were alright. Liz also stopped for a blether whilst walking the dog which was great for asking local info. The area itself is beautiful. We visited The Duke of Cumberland pub twice and that was very friendly and welcoming too. We had a great time and will definitely be back. It's a good location bearvto Carlisle for us as a half way point from Scotland to visit friends and family down south. Thanks for such a lovely stay.

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From the manager: Keva Thank you for taking the time to give such a detailed and glowing review, I really appreciate it! I hope your time in the South was just as enjoyable. Best wishes Ruth

Liked: Just returned from midweek break here stayed in the Shepherds hut. What an amazing little find. Perfect place to unwind never felt so relaxed. Ruth was an amazing host everything you could possibly need was provided in the cabin. Will definitely return.

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From the manager: Thank you Emma for a lovely review. I'm so glad you enjoyed your stay here and want to return! Best wishes Ruth

Liked: I've just stayed at the site this weekend. What a beautiful place to stay. so quiet and peaceful. Not over crowded at all and close enough to visit other places like Hadrians wall, Lanercost priory and even a hike in the northern lakes. The camping pod was lovely, very clean and everything you need to cook, have a brew and toast. Loved the outdoor seating area too.

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From the manager: Vicki, thank you for taking the time to leave such a lovely review! I'm so glad you enjoyed your stay, we enjoyed hosting you!

Liked: Lovely location, helpful host and comfy, clean cabin

Disliked: Maybe could have had a booklet in the cabin with WiFi code as we couldn't connect to WiFi when there.

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From the manager: Hi Vicki, thank you for your kind review. Wifi has been an issue but we are confident that it is going to be sorted in the next few days and your point about the password will certainly be rectified!

Liked: Looked just like the photos! Was such a lovely and enjoyable stay. Clearly a lot of love put into the place. Beautifully set up and decorated. Was a much needed get away. Felt so luxurious! Really appreciated all the small details. The wood burner really heated up! Was so so good. There was a lovely large pond to walk round, felt very whimsical. We came with 2 small dogs, they had a brilliant time. Was space for their beds on the floor but may be quite cramped with larger dogs. Would love to stay again and will be recommending to all.

Disliked: The bathroom is freezing. Admittedly we came end of winter so cold is expected! But if you leave the bathroom door open agar the whole place becomes freezing! The window in there doesn't keep the cold out whatsoever. Only was an issue as i have the condition Fibromyalgia, when i get chilled i am in a lot of pain so it is something i worry about, had to wrap up warm to use the loo aha. Did not damper the trip whatsoever! But may be worth looking at to see if anything can be done. It was extremely windy when we went so that would have made it worse! The main part of the cabin is very cosy on the other hand and kept the heat so well. Felt so safe in the insane wind!

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From the manager: Alex, thank you for such an in depth and lovely review! I'm thrilled your enjoyed your stay here so much and weren't deterred by the infamous Helm wind which fortunately doesn't visit too often! We haven't previously had any comments re the en suite being too cold but will certainly look at what could be done to make it more cosy. The helm wind would certainly have been a considerable contributing factor particularly given the direction of the wind in relation to the position of the bathroom.

Liked: Wysoki komfort, czysto i schludnie. Bardzo dobre warunki!

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From the manager: Sebastian and Marta, You were an absolute pleasure to host! I really appreciate how beautifully you left the shepherds hut, it really makes such a difference, Best wishes Ruth

Liked: The concept of the cabin was lovely, and so toasty inside with the heater considering it was -1! Loved the deer, they were so sweet and unexpected. The campsite is peaceful and quiet, perfect to disconnect from the world for a bit, a great way to recharge your batteries! Good supply of games and books to keep you busy.

Disliked: The cabin was quite dusty with a lot of cobwebs inside. The wine glasses smelt of previous occupants alcohol so didn’t use.

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From the manager: Olivia, thank you for your review. I'm so glad that overall you enjoyed your stay! I can only apologize for the cobwebs and glasses, I usually score wee on cleanliness but clearly fell short on this occasion. Fortunately these faults are easily corrected and i can assure you that i have taken your comments on board!

Liked: Everything, the location, the accommodation. The hosts were warm and friendly. Cannot recommend this place enough. Magical!

Disliked: Absolutely nothing

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From the manager: Ben, thank you for such a lovely review. I'm so glad you enjoyed your stay so much and hope to see you here again!