Tayview Lodges

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 14 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 42 day(s) of arrival.

Coronavirus

• Due to the COVID-19 outbreak, customers can amend their dates with the campsite/holiday park free of charge for all stays up to, and including, 31/10/2022.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

• Bookings must not consist of more than 3 different households.
• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 6 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches

• Tents are not accepted at this park.

Safety

• Firearms are not permitted.
• Open fires are prohibited.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.