Springbok Campsite

Gostou: Scenery was amazing. Lovely location

Não gostou: Facilities very basic Did not meet owners or staff. Would have been nice if someone came round to ensure everything was ok

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Gostou: It is peaceful. Pitch sizes were great. Toilets and kitchen clean. Able to go to bar if wanted to.

Não gostou: I think pitches need to be marked both sides not just the hard standing part. Hardly anyone knew which hard ground went with which grass area which was confusing. It needs to be clearer especially as there is nobody to help when arriving. There is nobody to speak to on arrival unless you ring. This is why I marked low for customer service.

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Do gerente: Thank you for your 10/10 Review! We are so glad you enjoyed your stay with us at the Springbok Campsite and sampled the delights of the Social Club Bar! The facilities are kept the best we can, so we are very happy that you used all of them and rated them great! We have altered the marking of the pitches on a few occasions, but the way it is now seemed to be the one that worked the best, we will have another look! We would love to welcome you back to us soon! All your comments will be passed on to the Springbok Team!

Gostou: Veel rust en ruimte!

Não gostou: Er kwamen ook 's nachts wel wat vliegtuigen over, maar dat geldt voor heel veel campings in dit gebied.

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Do gerente: Bedankt voor uw 10/10 beoordeling! We zijn erg blij dat u genoten heeft van uw verblijf bij ons en kijken ernaar uit u ooit nog eens terug te zien. Sorry voor de vliegtuigen, maar zo dicht bij Gatwick zijn is een van de dingen waar we niets aan kunnen doen! We hopen dat het u niet al te veel problemen heeft bezorgd. Nogmaals bedankt namens het Springbok Estate-team

Gostou: Uitzicht, ruime plekken en rustig.

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Do gerente: Personeel niet gezien - bedankt voor uw 8/10 beoordeling Excuses dat u geen personeel heeft gezien, maar omdat we een werkende liefdadigheidsinstelling zijn, hebben we in het weekend geen personeel op de camping. alles wordt georganiseerd via Pitchup.com, samen met instructies over wat en waar naartoe te gaan. Sorry dat dit je niet beviel, we doen ons best om het je naar de zin te maken, maar begrijpen dat we niet iedereen tevreden kunnen stellen. Het Springbok-team

Gostou: Beautiful outlook. and quiet pitch. Very peaceful.

Não gostou: Didn't get the email with instruction until the morning we were leaving

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Do gerente: Thank Your for your 10/10 Review! We are very happy that you found our site peaceful with beautiful surroundings and stunning views across the Downs. We try to make the site as welcoming as possible without too much contact for a more relaxing peaceful stay. When looking into the lateness of the Welcome Instruction email, we can see that you only booked your stay with us on 25th April early am, the same day as you were arriving on site? As we do not have an automated reply service the email was sent as soon as was physically possible. We hope that this explains and hope to see you again soon! The Springbok Estate Team

Gostou: Wonderful Campsite. Just a few hard standing touring pitches . Arrive and choose which one you fancy. Nice washing up “Cottage” had info pamphlets in there. Great walks from the site. Plus around the grounds and the fishing lake. The social club in the big house was great as well. Very friendly. Chatting to the residents . Very enjoyable stay. Absolutely will return !!!!!

Não gostou: Nothing whatsoever to dislike

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Do gerente: Thank you for your 10/10 Review! We are so glad you enjoyed your stay with us at the Springbok Campsite and sampled the delights of the Social Club Bar! it is always a hit with the campers. I guess camping is a thirsty pastime! The facilities are kept the best we can, so we are very happy that you used all of them and rated them great! We would love to welcome you back to us soon! All your comments will be passed on to the Springbok Team!

Gostou: Conveniently located, access to clubhouse bar and lovely walks from site. Short walk to local pub and longer walk to Top Gear test track. Basic, but clean amenities.

Não gostou: Unattended, without any management; had kids from neighbouring tent running riot between tents etc. Basic facilities, no hot water in the kitchen to wash greasy dishes. A microwave would be a useful addition.

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Do gerente: Thank you for your 8/10 review! We are very sorry that you had issues with the children. We do ask that children are kept to their own area of the camp, but unfortunately, as with everything, they are not all as well behaved as we would like. We are happy that you managed to get out to the old Top Gear track and local pubs, these are always a good visit. We do not have any office staff here at the weekend. We understand that this is not for everyone, but think that people prefer the cost to be kept low rather than having staff walking around. The hot water issue was discovered and rectified as soon as we possibly could. It was found that the controls had been tampered with, so was an easy fix. We hope that you give us another try soon. Thank You from the Springbok Estate Site Team

Gostou: sehr ruhiger, sauberer Platz, Stellplätze eben, Sanitäre Einrichtungen sauber; Personal nett und bemüht; nette Führung durchs Haupthaus mit der Geschichte zum Haus

Não gostou: Rezeption schwierig zu finden, aber ok; Warmwasserrepartur in Küche dauerte 2 Tage, war zu tolerieren; WLAN leider nur im Haupthaus

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Do gerente: Bedankt voor uw 8/10 beoordeling! We zijn erg blij dat u onze camping met een prachtige omgeving en een prachtig uitzicht over de Downs heeft gevonden. We proberen de site zo gastvrij mogelijk te maken zonder al te veel contact voor een meer ontspannen en rustig verblijf. We hoorden van het probleem met het warme water en nadat uit onderzoek bleek dat de bedieningselementen waren gewijzigd, werd dit zo snel mogelijk verholpen. Ik hoop je snel weer te zien! Bedankt namens het Springbok Estate Site-team

Gostou: The lower field has hardstanding for 10 tourers with electric and water. There is also an upper field with no electric with around 100 metres between them. The hardstanding pitches that we used were good quality although the grass between them had been left grow too long. The upper field which was too wet to be used had the grass cut short. The ablutions (3 WCs + 1 shower in Ladies & 2 WCs + 1 shower in Gents) are convenient for the upper field but not for the lower field. They were very clean although how such limited facilities would fare when the site is full could be challenging. Conversely and bizarrely, the kitchen and wash-up area was more convenient to the lower field where campers were more likely to be self-contained. Also strangely, even though there was a kitchen and 2 portable showers at the lower field, there was no grey water disposal point at this location. 40 litre (40kg) grey water tank had to be hauled 100 metres uphill at considerable inconvenience and effort. Walking to the WC in a dressing gown (normal on a campsite) one has to pass business units and cars. Cars were pulled right outside WCs (with workers possibly from the business units, not campers, by their cars) so the whole feeling is weird. The chemical toilet disposal is next to the tent camping field where campers are more likely to use the ablution block. Turning out of our pitch with a car towing our caravan wasn’t easy as the opposite site is too close with a rock on each corner to prevent drivers cutting corners. Luckily when leaving, the pitch opposite was empty as it would have been very difficult otherwise. Dogs are welcome and there are nice walks. A well maintained but somewhat disjointed site in a mixed use farming/industrial location.

Não gostou: The lower field has hardstanding for 10 tourers with electric and water. There is also an upper field with no electric with around 100 metres between them. The hardstanding pitches that we used were good quality although the grass between them had been left grow too long. The upper field which was too wet to be used had the grass cut short. The ablutions (3 WCs + 1 shower in Ladies & 2 WCs + 1 shower in Gents) are convenient for the upper field but not for the lower field. They were very clean although how such limited facilities would fare when the site is full could be challenging. Conversely and bizarrely, the kitchen and wash-up area was more convenient to the lower field where campers were more likely to be self-contained. Also strangely, even though there was a kitchen and 2 portable showers at the lower field, there was no grey water disposal point at this location. 40 litre (40kg) grey water tank had to be hauled 100 metres uphill at considerable inconvenience and effort. Walking to the WC in a dressing gown (normal on a campsite) one has to pass business units and cars. Cars were pulled right outside WCs (with workers possibly from the business units, not campers, by their cars) so the whole feeling is weird. The chemical toilet disposal is next to the tent camping field where campers are more likely to use the ablution block. Turning out of our pitch with a car towing our caravan wasn’t easy as the opposite site is too close with a rock on each corner to prevent drivers cutting corners. Luckily when leaving, the pitch opposite was empty as it would have been very difficult otherwise. Dogs are welcome and there are nice walks. A well maintained but somewhat disjointed site in a mixed use farming/industrial location.

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Do gerente: Thank you for your 6/10 review! We are very happy that you found some good bits of our site but equally we are sad to hear of the items that were not to your liking. We try to to make the site as welcoming as possible for the majority rather than individuals, Unfortunately we are unable to comment on all of your findings good or bad as we understand that not everyone see's the same things. We do however thank you for taking the time to clearly outline everything from your stay with us. We can see that there were some good and some bad findings and we will take all of them into consideration. Thank You from the Springbok Estate Site Team

Gostou: Nice spacious, level pitches. Quiet site with good facilities. Nice little bar in the big house where you can chat to the friendly residents. Many lovely walks out from the site.

Não gostou: Was a bit thrown out on arrival at there being nowhere to check in. Maybe a sign to say just find a vacant pitch. Had problems changing vehicle details on my booking from campervan to motorhome. The site said that I needed to do it via PitchUp and they said I needed to do it via the site, although in the end it didn't seem to matter. Having no hot water in the washing up area was a little bit inconvenient. Need to have maintenance people who will come out at weekends. These are very minor niggles which did not prevent us having a lovely stay at the site.

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Do gerente: Thank you for your 10/10 review! We are very happy that you found our site spacious with beautiful surroundings and stunning views across the Downs. We try to make the site as welcoming as possible without too much contact for a more relaxing peaceful stay. When we receive your booking, we always email you with arrival details, map instructions and some helpful information, which includes the removal of any check in process. We are sorry if yo did not see this. We always try to make the Bar and Social area a welcoming place and a must to visit.. We learned of the issue with the Hot Water in the Kitchen area and after investigation found that the controls had been altered, tis was rectified as soon as we could. Hope to see you again soon! Thank You from the Springbok Estate Site Team